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Privacy Policy

This Privacy Policy outlines how we protect your information when you use our website. We are committed to safeguarding your privacy and ensuring that your personal data is protected.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

  • Data: Information that you provide to us via our websites, including personal data as defined under Data Protection Laws.
  • Cookies: Small text files placed on your device by our websites, as detailed in the Cookies section.
  • Data Protection Laws: Includes the GDPR, Data Protection Act 2018, and other applicable legislation.
  • GDPR: The UK General Data Protection Regulation.
  • User/You: Any individual using our websites who is not employed by or providing services to us in the context of employment.
  • Website: The websites currently being used by you, including any sub-domains, unless excluded by their terms.

2. Scope of this Privacy Policy

This Privacy Policy applies only to our websites and not to any external websites linked from our sites. We are the data controller for the data collected via our websites.

3. Data We Collect

We may collect the following Data:

  • Personal Information: Name, contact information (email address, telephone numbers), demographic information (postcode, preferences, interests), and any other information relevant to customer surveys and/or offers.
  • Technical Data: IP address, web browser type and version, and data collected via cookies.

4. How We Collect Data

We collect data in the following ways:

  • Data Provided by You: When you contact us, register for an account, subscribe to our communications, or use our services.
  • Data Collected Automatically: Via cookies and tracking technologies when you interact with our websites.

5. Our Use of Data

We use your Data to:

  • Maintain internal records.
  • Improve our products and services.
  • Send promotional materials and updates about products or services you may find interesting.
  • Conduct market research and tailor the website to your interests.
  • Comply with legal obligations and enforce our terms.

6. Legal Basis for Processing

We process your Data based on your consent, our legitimate interests, or to perform a contract with you. You can withdraw consent at any time, subject to legal or contractual restrictions.

7. Cookies

Our websites use cookies to improve user experience. The types of cookies include:

  • Strictly Necessary Cookies: Essential for website operation.
  • Analytical/Performance Cookies: Help us understand how you use our website.
  • Functionality Cookies: Recognize you on return visits and personalize content.
  • Targeting Cookies: Track your visits and interactions to tailor advertising.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Sharing Data

We may share your Data with:

  • Employees, agents, and professional advisors.
  • Third parties where required by law or necessary to provide our services.

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.

9. Data Security

We implement technical and organizational measures to protect your Data, including secure servers and encryption. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

10. Data Retention

We retain your Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

11. Your Rights

You have the following rights regarding your Data:

  • Access: Request copies of your data.
  • Rectification: Request corrections to inaccurate data.
  • Erasure: Request deletion of your data.
  • Restriction: Limit our processing of your data.
  • Portability: Transfer your data to another service.
  • Objection: Object to how we use your data.

To exercise these rights, contact us at [insert contact email]. If you're unsatisfied with how we handle your data, you can lodge a complaint with the Information Commissioner's Office (ICO).

12. Links to Other Websites

Our websites may contain links to other sites. We are not responsible for the content or privacy practices of these sites.

13. Changes to this Privacy Policy

We may update this Privacy Policy as necessary. Changes will be posted on our websites, and you are deemed to accept the new terms upon your first use of the websites after changes are posted.

Contact Information:

For any inquiries regarding this Privacy Policy, please feel free to contact us (details listed on contact page).

Effective Date: 01 August 2024